Patient's Right & Responsibilities
At The Medical City Clark, we put you on center stage because you are co-responsible in your journey to health. As our health partner, we would like you to be aware of your RIGHTS and RESPONSIBILITIES.
Patient's Rights
As a patient of The Medical City Clark, you have the right, consistent with Philippine laws:
- To be informed of
- Your rights as a patient in a manner and language that you understand
- The names and departments of the doctors and staff who will be involved in your care in the hospital
- The nature of your illness, its likely causes, manifestations, and course
- The treatments proposed to you, its benefits, side effects, potential risks, and costs
- Other treatment options relevant to your condition, including the option to withhold treatment, and the consequences of taking such options
- To receive medical care that is
- Free from discrimination as to ethnic origin, religion, gender, disability, sexual orientation,and socioeconomic status
- Delivered with respect, consideration and compassion in a clean and safe environment free of unnecessary restraint
- Appropriate to your medical condition and consistent with the terms of your informed consent, your decisions, preferences, and values
- Given in a timely manner whenever you need it
- To be advised of, participate in, or refuse to take part in any medical research; receive full information on the purposes and procedures of the research; and, be assured that your refusal will not compromise your care
- To privacy while in the hospital and confi dentiality of all information and records regarding your care
- To participate in all decisions about your treatment and discharge from the hospital
- To seek second opinion and other referrals within or outside the institution without fear of compromise to the care and services
- To complain without fear of reprisals about the care and services you are receiving and to have the hospital respond to you
- To authorize those family members and other adults who will be given priority to visit consistent with your ability to receive visitors and pertinent hospital policies
- To be informed of the policies and procedures on organ donation and transplantation.
Patient's Responsibilities
At the same time, as a patient of The Medical City Clark you have the following responsibilities:
- To provide complete and truthful information about your health, including past illnesses, hospital stays, surgeries, allergies, and use of medicines/other forms of treatment
- To know the members of your health care team
- To be involved in the decisions regarding your health care
- To ask questions regarding the nature of your illness and its management including options, likely outcomes, benefits, risks, and costs
- To ask questions whenever you are not sure of the information or instructions given to you
- To tell the health care team if you have problems adhering to the plan of care as agreed upon
- To follow hospital rules and regulations affecting patient care, safety, and conduct
- To be considerate of the rights of other patients, staff and the hospital including those pertaining to noise control, smoking, and visitors
- To promptly pay all bills related to your care according to the hospital policies
- To recognize the effect of lifestyle on your personal health, and in so doing make responsible decisions in your daily life
